1. Who We Are
BALI Academy (“we”, “us”, “our”) operates the website https://www.bali-academy.com. We offer free and paid downloadable resources, 1:1 business coaching sessions, online courses, templates, and digital products.
For questions about this Privacy Policy or your personal data, contact sofia@bali-academy.com.
2. Information We Collect
We may collect personal information you provide voluntarily, technical data, usage data, cookie data, and tracking data. We do not knowingly collect data from children under 16.
3. Lawful Basis for Processing
We process personal data based on consent, contract performance, legitimate interests, or legal obligations, in accordance with GDPR requirements.
4. How We Use Your Information
We use your data to provide access to products and services, communicate about purchases or inquiries, analyze website usage, run advertising and remarketing campaigns, and improve user experience.
5. Email Marketing and Communications
If you opt in, we may send emails about new workbooks, digital resources, coaching availability, or promotions. You can unsubscribe at any time.
6. Third-Party Services
We use third-party providers for website hosting, email delivery, checkout, secure payment processing, scheduling, analytics, advertising, and session delivery.
7. Cookies & Tracking Technologies
We use necessary cookies, analytics cookies, and marketing cookies. Analytics and marketing cookies are activated after consent via our cookie banner.
Tools may include Google Analytics, Google Ads, Meta Pixel, and Pinterest Tag.
8. Consent & Withdrawal
When you first visit our website, you may accept, reject, customize, withdraw, or change your cookie preferences at any time.
9. Your Data Rights
You have the right to access, correct, delete, restrict, object to, or request portability of your personal data. You may withdraw consent at any time or lodge a complaint with a data protection authority.
10. Data Retention
We retain personal data only as long as necessary. Marketing and analytics data may be retained up to 24 months or until consent is withdrawn. Customer and transaction data is retained as required by legal and accounting obligations.
11. International Data Transfers
Some service providers may process data outside the European Union. Where applicable, transfers are protected under appropriate safeguards.
12. Data Security
We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.
13. Contact
To exercise your rights or ask questions, contact sofia@bali-academy.com.